Refund Policy

At Project K, we strive to provide you with a valuable and engaging experience. However, we understand that there may be instances where you may seek a refund. This Refund Policy outlines the conditions under which refunds may be issued.

1. Non-Refundable Services

All purchases related to digital products, insights, or certificates on Project K are non-refundable, except as explicitly stated below.

2. Eligibility for Refunds

Refunds may be issued under the following conditions:

• Technical Errors: If a payment was made but the service or product was not delivered due to a technical issue on our platform.
• Duplicate Payments: If you were charged multiple times for the same service.
• Unauthorized Transactions: If a payment was made without your consent and you report the issue promptly with supporting documentation.

3. Refund Request Process

To request a refund:

• Contact our support team within 7 days of the transaction.
• Provide the following details:
  • Transaction ID or proof of payment.
  • Description of the issue.
• Our team will review your request and respond within 5-7 business days.

4. Refund Method

Approved refunds will be processed through the original payment method used during the transaction.
It may take 5-10 business days for the refunded amount to reflect in your account, depending on your payment provider.

5. Changes to the Refund Policy

This Refund Policy may be updated periodically. Changes will apply to transactions made after the updated policy is posted.

6. Contact Us

If you have any questions or need assistance regarding refunds, please contact us.
Thank you for using Project K. We are here to assist you and ensure your satisfaction with our platform.